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About TMDI
TMDI
is a specialist technical communication service provider with expertise in all aspects
of document planning, design, development and implementation.
We are essentially technical writers, instructional designers,
document managers and IT system trainers, with sound stakeholder engagement and project management skills.
We have worked in a wide range of industries including engineering, rail operations and maintenance, logistics,
mining, manufacturing and production, protective services and security, information technology, tertiary education and VET, and
in corporates, government and not-for-profits.
Our value proposition is:
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our sound technical expertise and a wide range of professional and industrial experience
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our key team members' extensive experience, sound academic and professional qualifications and a
strong commitment to quality
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our expertise in the creative design and flexible delivery of technical communication skills.
Technical Writing
Technical writing is a niche form of business writing used to record and distribute information to
target audiences on a wide range of technical or other specialised topics.
The first question a technical writer should ask is: who is the audience?
TMDI's
specialist technical writers can produce all types of documentation
for IT, engineering, other technical, business and consumer audiences, from boardroom to workshop.
These include policies, procedures, safe work instructions, manuals, user guides,
white papers, design specifications, project and test plans, to name just a few.
Follow this link to learn more about our
technical writing services.
Instructional Design
At TMDI
Instructional design is the systematic process of designing, developing
and delivering instructional resources and other learning materials.
It is the systematic development of specifications using learning and instructional theory to ensure
the quality of instruction.
Follow this link to learn more about our
instructional design services.
Document Management
TMDI
can support the selection and implementation of document management systems,
to track and store all versions of documents, as modified by multiple users.
We are independent of all vendors and first ensure that existing systems are being used effectively.
Follow this link to learn about our approach to
document management.
Training Professional
TMDI
has extensive experience in the broad fields of business and management training, but always with a special interest
in communication skills.
Since our formation in 1981, we have honed our skills in the development and management of courseware
for our own classroom, online and blended learning programs.
From 2004 we began offering this expertise to our clients, rather than just deploying it for our own courseware.
Follow this link to read about our expertise in
managing training.
Training Projects
TMDI
has deep expertise in managing training projects.
Follow this link to learn about how we manage
training projects.
Training Needs Analysis
TMDI
A Training Needs Analysis (or Assessment) is the process used to identify what training is required, by whom and by when.
It is the starting point for designing an effective training program.
It may also be called a “needs analysis,” a “training needs assessment,” a “performance assessment,” or something else.
A TNA is simply the process of reviewing and evaluating a performance issue to determine its root cause, then offer one or more solutions.
Follow this link to learn about how we conduct a
training needs analysis.
Training Plans
TMDI
can support the selection and implementation of document management systems,
to track and store all versions of documents, as modified by multiple users.
We are independent of all vendors and first ensure that existing systems are being used effectively.
Follow this link to learn about how we handle
training plans.
Online Learning
At TMDI
we are also preparing to deliver our courses online, in the broad fields
of technical and business communication, instructional design and document management.
Our delivery platform is currently being tested and our learning resources are being finalised.
Short Courses
TMDI
offers one-day courses on-site in:
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business writing
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presentations skills
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interpersonal communications
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cross-cultural communication
Other topics include leadership, team building, project management,
delegation, negotiation and mentoring.
Follow this link to see the full scope of the
short courses
we can deliver.
Consulting and Advisory
TMDI's
expertise lies in understanding our clients' specific documentation needs through skilled
and structured stakeholder engagement processes.
TMDI
can customise existing documents or design documents to address specific identified
needs, such as multi-cultural workforces.
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